Start Here

Welcome to my hypertext notebook. I've found hypertext as a medium to be incredibly liberating, and come with unique affordances. See Writing in hypertext for a primer on how to best consume this website. The majority of this website was written while I was working as a behavioral product strategy and gamification consultant, and has seen minimal updates since then. It discusses topics such as:

• Behavioral Product Strategy
  • User Involvement
  • Designing for user involvement has positive effects on adoption, retention, and virality
• Gamification
  • Intentionally design for failure states
  • Difficulty Matching
  • Most gamification sucks
• Onboarding
  • The hard problem of onboarding horizontal products
  • Continuous onboarding
  • GuidedTrack (case study)
• End-user Programming
  • Domain-specific languages as end-user software
  • End-user scripting enables creative workarounds
  • A DSL for a discourse graph with information entry, visualization, and retrieval (on my other hypertext notebook, Scaling Synthesis)
• How I tend to work with clients
  • How we can work together
  • Use a badging system as a method of actionable user research
• My personal journey
  • Why I chose to consult rather than pursue a PhD
  • Hyper learning
  • Bio
• Publications

If you are interested in my research on Tools for Thought, see Scaling Synthesis.